I’m currently using Maxis Broadband. Have been using it for quite some time already. It’s kinda slow - not as speedy as streamyx though. but the mobility is great. CON : takes up most of your handphone’s battery pack, so you’ll need a separate phone as your modem.

Can you tell me if Maxis broadband (wireless) is available throughout KL? We stay in TTDI. Like others, I am tired of the slowness of Streamyx. Still glad to have it, but would change if I could improve.

I’m using it for about 1 month, really satisfied with the speed. Streamyx promised 1M, but anyone got it even 70% of it???

Here the 384, i got constant download about 150-250kbps. For me it’s the best solution since it’s portable cause i’m travel alot. Worth a try, since they give 1 month free trial.

I will closed my streamyx account next month.

Im using Maxis Wireless Broadband for 1 week. It is extreamly slow not as TM streamyx. I just woundering I should continue Maxis or stick back to TM??????

I just get to install my maxis today. I feel very disappointed that the speed is slow.

And it is 30 day free. but when i read the condition, it said that i need to return my moderm to maxis personally. sad!!!

if you are unsatisfied, please return ASAP.

my guy came middle of the month to install, and they counted the 30 days from the beginning of the month! so when i returned after about 3 weeks due to the slow speed, i get billed for it a week later!

RM200++! so my advise is that, if you dont like it return it asap.

Maxis broadband is good but it has problem. The default setting for their modem are in 3G (UMTS) mode.. but what about no 3G coverage area? That the big problem.. currently the UMTS system has bug. When recently UMTS signal is drop, then it will change to GSM as known EDGE or GPRS.That ok,but when suddenly UMTS signal is back then that is the problem.UMTS require a lot of waiting time to connect or also in certain cases not connect anymore.Currently I found temporary solution, the modem has to be set in GSM mode to be stable internet connection.Otherwise it will fail or not stable.. to configure the modem, go to address 192.168.0.1, in network select tab,select GSM prefered or GSM only.It will use EDGE or GPRS mode.The EDGE mode is the best and stable.The max speed for this setting around 200kbps and below.

For streamyx user,currently tm offer new ADSL modem capable up to 1.3Mbps full speed..the new modem is small and not like the old one,big and bulky.Certified by Streamyx R&D department. im able to download full speed at 1Mbps.The major problem for slow connection in streamyx are lack of well configure modem setting.Almost 70% of problem are hardware failure not the line.

For Maxis,plz replace a new modem with better and stable,plz offer smaller modem which is big and bulky,upgrade your 3G system laa.

For TM,plz fix your hardware bug and upgrade your bandwidth.

I just dont understand how come Maxis provide such a bad quality maxis broadband.

I get my maxis broadband on 24th Jan. and they said I start using it on 1st Jan, which they said written down in their system.

What I can do is, show them the receipt.

I would like to advice, please keep all the receipt.

hi syamxp, pls call 1800 82 2000 to lodge a complaint on your maxis wireless broadband service. YOU SHOULD NOT SET THE MODEM TO GSM ONLY. The speed will be slow. BTW, there is no bug with UMTS. I would suggest that you connect in UMTS or WCDMA only and place the modem next to a window to get better service. I have mine next to a window and connected to a wifi router so that I can use it all over the house.

Screw Maxis. Bittorrent is a no no, and I needed it to download large files such as linux distro, conference videos, public data files (4gb/batch).

Maxis do have a limit of download data size set at 3GB/user/month. Not sure when will that come into effect.

We really need more network bandwith, cos we “Cinta IT”.

Bear

[...] I got one more solution. Go for Maxis broadband. I’m totally not sure how good and how bad it is. The good thing is, they will give me 1 month trial period where I can return the wireless modem back to Maxis if I’m not satisfied with the service. Hmm. No bad. High Speed 3G Network. Why not? [...]

I’m using it at Miharja Condo, too bad… very SLOW! Can’t connect emule server until 12am, my comment is SLOW! SLOW! SLOW!

I got installed Maxis broadband today….. KL Setapak area.
Honestly, extremely dissapointed whether I set to 3G or GSM…. bad bad bad..

And, I felt very surprised here to know some of you encountered dozens of difficulty and stupid unfair from the return cases. Today is 25 April, they might charged me later or said I start on 1st April???? But, if not wrong, I read b4 in terms and conditions, they only calculate starting the 30 days from Installation date.. rite???

I am so long as a Maxis(012) phone line consumer, but really ( x 100 times ) dissappointed on the extremely SLOW Maxis broadband … should call it Maxis narrowband.. sad

Hahaha, I just tooting got my maxis yesterday. B4 I signed up, they told me “Your area got, very fast connection one. Can stream youtube easily.” what the heck, when they came yesterday, No 3G in sight, only using GPRS. Some more, if I sign the paper, there will be no more 30 days trials and I have to use it for 1 and a half years. if not there will be penalties…. Now I am stuck with GPRS only….. Maxis cheated me…………….

My biggest regret getting Maxis broadband. Even with the hiccups with tmnut, at least still can download stuff, P2P etc.

With Maxis, only during the trial period I had good speeds, after that has been nothing but useless. Too bad I already signed up and fell for their con and will be stuck for 2 years.

So meanwhile I just junked their modem and pay the monthly fee till end of contract while still having to pay for Streamyx too……..Disappointed and full of regret but noo point since they don’t bother.

Screw u Maxis!!!!

[...] Maxis High-Speed 3G Broadband for HomeMaxis Broadband to broaden TMNet’s Narrowband -Alex AlliedSign Up Maxis Broadband -A simple & beautiful life3G Broadband On The Go? PC Fair 2007 -Boredworkers.comMaxis launches 3.5G or HSDPA Residential Broadband -MyPDACafe.comQuest for Mobile Internet Connection -shutterspeaks.comMaxis broadband, anyone? -Jeffooi.comFinally,I’m back online (Using Maxis Wireless) -The Anything Goes BlogShould I switch to Maxis Broadband -ZeoMaxis HSPDA? -Bernard Travelogue & Random Ramblings 1d41 [...]

I agreed with Janet on Maxis billing system error. My case almost similar as i received 1st billing period on Dec 2006 - Jan 2007 whereby my maxis broadband activation date is on 10th Jan 2007. Luckily found that error & manage to get refund for the system error after complaint to Maxis customer service.

Obviously, Maxis billing is slow. I have to go to their KLCC outlet to check and pay the bill. Sucks!

Couple of the NOC/1800 82 2000 sounds pretty arrogant and sounds like they are pro in the networking/wireless stuffs when in fact, they are just a creepy shit who follow the “script” when dealing with problems. I am unable to use my 3G broadband for almost 2 weeks when I got them, and Maxis seems can’t be bothered about it.

I’ve been working as Network Engineer (routing/switching, security & wireless) for almost 10 years -and I would say they are sucks!

After reading all your complaints and pains, I must agree with some of you, that Maxis HSPDA does not live up to its mark. It was supposed to be 15x faster than dial-up and when I used CNET’s bandwidth tester, guess what? It was at 33.3kbps! I really wonder if I should even switch to dial-up. Like some of you mentioned, the 1-month trial period is a “honeymoon”. After which, your speed gets much slower, and the modem gets crazier. I had mine replaced 4 times! That shows that the broadband engineering guys in Maxis are not evaluating their vendors properly.
In spite of the slowness & etc, Maxis customer support is commendable, as compared to TMnet, but still very far away from broadband operators in other countries.
TMnet customer support can sometimes make you vomit blood and really make you bend to your knees, just to ask them to come over & resolve the fault. Maxis on the other hand, does send “someone” maybe not from Maxis, but at least your problem gets attended.
So, for some of you who are contemplating if you should get the Maxis broadband experience, consider this : Do you need mobility? If yes, Maxis is the way. But if you need to BT, then Maxis is NO NO. Your BT virtually doesn’t work, whether Maxis states its fair-policy garbage & etc… it won’t work at ALL!

[...] Maxis Broadband to broaden TMNet’s Narrowband by Alexallied [...]

i’m staying at bandar baru bangi. Can anybody comment about my intention to use maxis bb. how to check..

By the way, in their policy, they stated that:

BitTorrent are NOT allowed and there’s a bandwidth cap of 3GB for each user.

They even go further by disconnecting you after a period of time inactive.

I don’t think Maxis broadband has matured to a stage where they can overtake TMNut’s streamyx yet. Sad.

Sam,

Im using maxis wireless bb in sek3 bdr baru bangi which is also in their hsdpa coverage…supposely to reach dl speeds of up to 3.6kbps which is total bullshit! prior to subscription, i tested the speed with a friends modem (384 package) in my area, and to my disappointment it never reached beyond 200kbps. without any other options, i subscribed to the same package.

So DONT BOTHER going for the Advance(640kbps) or the Power(

Using it for the 1st day for the Power package 3.6Mbps
If you think the money you pay the speed can go up to 3.6kbps for sure you will be desappointed.

Come on guys… the fee we pay is slightly higher then the RM88 paying to streamyx.

Haven’t try out torrent yet.

Pros
- Mobility, Easy installation
- No need to use telephone line.

Cons
- Happen that Maxis not cover the area with HSDPA yet. it will drop to 3G or EDGE

I have ask 1 of the Maxis outlet last week, they told me the wireless broadband will not be able to received signal more than 3rd floor and above, is that true? then what is the wireless for?

altis2go,

This stupid wireless really bring us a lot of trouble!!! “X” Maxis for 100 times!!! higher charges and bad service provider…stupid thing is we kenna con!!!

I’ve been subscribed to maxis bb 384 for 4 months, frankly the speed is extremely damn bloody slow…… Last week i just upgraded it to power plan hope it will be better but only get a slight improvement. Now i’m so disappointed with the service provide my maxis, really feel being cheated. Sometimes during at night time my modem got no signal at all…. haiz…. this occured quite frequent, even several complains to customer service but they keep put the blame on the modem, but did they ever realise later the service will resume if their server start working???? Why they don’t admit is their server problems…. My payment due for 1 month they barred my line, but for the loss of usage i don’t get any compensation from the no.1 telco… WTF??????? Really frustrated as i can’t terminate the line due to the tie up period of 18 months.

yea,maxis bb is suck…connection UMTS (under power pakage)can get speed 120kbps ++ only…slow than a turtle…

used to subscribe maxis before when they offer the trial period.speed was good but very unstable.when returned the modem,they charge around rm100 because data transfer exceeded 3Gb.

then i changed to celcom.no contract.no activation fee.no limitation on data transfer.subscribed the rm68/month package for 384kbps.today i’m surfing at d max speed.fyi,i live in gombak.

admit that celcom’s datacard is expensive.so i searched n found cheaper one at http://www.3gcard.myceloteh.com where d price is nearly half of celcom’s price.

I agree with you all..I have been use maxis broadband almost 10 month.. my area is support 3G+ area (maybe I am lucky coz my house near USM) ..btw,the speed still no fast enough,the most higher download speed is reach 80kbps only,but upload sure very slow..Somemore will naik harga..the first 6 month cost RM 68 ..after 6month cost RM83 (WTF,i never use modem do call before…still need use the phone service cost around RM15)..Somemore i am a gamer,i like to play online games like Dota ,AuditionSea or else..but …i never complete play Dota before coz of lagging,disconnect and everytime i play AuditionSea is easy disconnect for what reason i also dunno…i really unlike the connection suddenly disconnect and wait auto connect back…and REALLY HARD SIGN IN MSN !NEED RECONNECT MANY TIME ONLY BERJAYA SIGN IN! And the DNS and Keyport is easy having error…
Last ,i feel disappoint is..maxis broadband limit 3GB usage service is start….after 8 month pass..i sure will cut maxis broadband service!!
Just share with you all…if u lucky u will get good service from maxis broadband…

30% lucky 70 %unlucky…

Cry……………..REgreted my whole life ever for signing up maxis HSDPA !!

Guys,..though its rm 100 onli n we can have the usb modem n start surfing wt a HSDPA high speed connection..but once signing up n paid RM100,I plug in the usb n conected to the net,was feeling very excited..guess wad?The speed SUX~~Omg … its more worst den streamyx…OMG..
All the while i taught Maxis will have a better speed den streamyx.. i was using streamyx b4 tis..OMg i really cant imagine it worst then streamyx. HSDPA high speed?~~~???its so lousy la OMG really wanted to cry~~Further more they did not even tell me anything about the trial thingy… I just signup w/o no trail period.. Can i request for termination ma ??can i ??IF cant omg i will be having nightmares for 18mths!!!Really disappointed with MAXIS.. THINK TWICE B4 u Signup with maxis-(for those havent signup with maxis)~~very sad =(

I’ve been using it for 1 week and it’s damn slow. I pay 100 for the 640kb package. I think DIGI edge is faster. Now I have to wait 18 mths and pay that RM78 monthly.

Any suggestion not to pay that RM78 fro 18 months?

i hate maxis bb i’ve been using it for 1 year and 2 months i’ll be free in 4 months, i’m thinking of getting celcom, is it really better than maxis

MAXIS is screwing around with the consumer…. lets organise a walk in to maxis HQ centre in KLCC and ask for service cancellation. I have been using this stupid service since june 2007 and till now, i have called maxis 10 times…. they have come and change my modem 3 times… and i have even challeged them to come to my office to prove that their 3G is working… but till now…no one with B#LLs came..

they keep sending in their 3rd party installers to rectify the problem which cannot be rectified… because… its not a PROBLEM… its their stupid service level… thats all they have…

if people can make a change on who runs the country… i think we can change how MAXIS treats its customers and tell everyone how the are cheating the public.

all their stupid advertisements are showing kbps, which equals to KILO-BITS-PER-SECOND…. that means what ever you getting you divide by 8, then you will get the actual THROUGHPUT speed which comes to about 30 to 40 kilo BYTES per second.

8 kilo BITS = 1 kilo BYTE
1000 kilo BYTE = 1 MEGA BYTE

so we are actually get crawling speed from these MAXIS and STREAMYX….. might as well just get dial up … which comes up to the same speed….

MALAYSIAN ISPs all BL**DY LIARS

p/s: but among the cheating ediots, i would say Streamyx is the better jack!!!

Dont go for any wireless 3G or 4G broadband…it just WONT WORK IN MALAYSIA.

STICK to WIRES till further notice. its for your own good. else you will end up poor and frustrated.

Maxis Broadband?……
No comment..,my bf using power usb rite now..
speed is 1.++ mbps..ok la..
but, u guys keep on complaint on maxis saja..whats the problem ya??
izit the setting something wrong or what??
hehe…dunnoe..
i will subcribed it soon for the usb packet..
hope i wont get tis kind of problem..
hmm…….1.++mbps for usb modem..ok la for me..
hehe..

If you just signed-up maxis broadband service and suffer from the slow speed. Your area might not coverage by their broadband service.

Maxis Broadband termination steps…

If you are in between 7 days of your purchase,
(1) Go directly to Maxis Center for service termination w/o penalty.
(2) Drop a complains email to MCMC and put e-complains on NCCC.

http://nccc.org.my/index.php?option=com_content&task=view&id=697&Itemid=71

SKMM Consumer Complaints Bureau
Malaysian Communications and Multimedia Commission
63000 Cyberjaya, Selangor
Attention: Consumer Protection Department

Tel: 03-86888000
Fax: 03-86881880
Complaint Hotline: 1-800-888-030
Email: aduanskmm@cmc.gov.my

I dont know malaysia complain channel will really work or not. But no harm to try and get back our registation fees as well. As we are really being cheated by such a big company.

If you are after 7 days of purchase, write a complain letter and cc to MCMC ask for termination of the service without penalty. I dont know this will work or not, but better than do nothing and continue paying $$$ and suffer for the slow connecting speed.

What happen to Maxis broadband. couple month ago, it very fast that streamyx. Now, it’s look like too slow that dial-up. Why should this happen?. Contract signed proceed for 1 1/2 year, that’s mean this is trap already. We need Maxis to advice. To upload only 1mb file take 3minute duration. Hello Maxis, your line bad already. I think your company got problem in future if you not troubleshoot this case. If this kind of problem still remain, I think people not trust you’re anymore. My question, should we buy your services in future? Dear all Maxis president, Please aware before this thing go to media. Hello all Malaysian friends, it’s that mean we need to bar Maxis.

tmnut or maxis still aint as bad as jaring… geezzz… send shivers down me spine…

Yea…i totally agree with u all. This maxis bb really drivin me nuts!!! first i cant even bloody download a song! oh yea i can….afta midnite. and IM like msn kept getting disconnected and i need to connected again n again like a bloody fool until the line are stable. but the funny thing is it was okay for the last few months. F***!!! anyway the ‘contract period’ now is 12 months. the latest from maxis website.

lol even Celcom 3G worker proved to me (in front of my own eyes),the power of their broadband speed.2mbps dl speed but the cost to buy that E220 USB modem is just =.=””

What bout Maxis?Had they ever put in their testing pc/laptop any of those speed test site?The one that i go doesn’t even show me any of it.And i just got cheated =p teheee..

So to those that wanna register for Maxis BB,here’s a good advice…go to their testing pc (the one connected to their broadband service) and perform your own dl speed test.You will be surprise to see how powderful their dl speed is.

I am stuck with the dumb maxisbb too.I have complaint for few times and the technical person called me before and i was totally speechless by hearing wad he said,and his attitude is like sHit.Somemore ask me to go to speedtest.net to check my speed.So stupid.Always have to wait till 1am only i can download.Thanks to MAXSHIT..

A warning from one consumer to another:

DO NOT SIGN UP TO MAXIS BROADBAND!

If you love your kids, don’t let them use Maxis broadband.
Kids who surf slower, learn slower and with the added pressure from having an unstable internet connection and constant disconnection could lead them to having suicidal tendencies at such a young age.

IF YOU LOVE YOUR KIDS, SAY NO TO MAXIS BROADBAND!

Malaysian government only allowed Jackasses to take care of our need. if there’s an honest john out there try to provide us with an honest, quality services, that guy will be put down like he’s carrying plague. face it guys. the gov have decided that Malaysians are only deserved to be conned all their life. it seems 1Mbps download speed are just too good for us and those political cronies will turn in their high chair if they hear we get something’s better then what they offer.

whatever all a yall been saying since the beginning of this thread is all true. couldnt agree more with Pavel. pity those who still under con.

i would say tat maxis sucks ten times more than tmnet. im always facing disconnection example like msn,browsing the web, and even games. i really regret that i use maxisbb, should have use tmnet all along and i found the bill has increased though. It’s getting more expensive than the original price. From rm100 to 115, damn its even MORE expensive than tmnet. why should i pay them to give me all these idiot services. Only fools will use maxisbb, i regret i’m one the of the fools. maxis go F**K urself!

please don’t use maxis broadband. the services is below quality. use celcom instead.

dah lama tension dgn maxis ni…penipu..lembab.tapi bab kutip hutang services baik plk…kalau kita tak bayar sebulan dua terus internet access kene block..tapi cukup bulan bil kene bayar gak…mmg macam ah long lahhh…bkn mau tolong..

yeah…maxis broadband such a bullsshit
i used for 6 month n never nad ever satisfied with it services…..
lembap cam siput
but when it come to pay the bill
cam sial efective

hey people.. i m in perling JB.. agree the maxis kind of sux. but there is an easy way to get it working is connetd the damn modem to a external router like linksys or belkin.. u ll find a JUMP in the download speeds.. i m kind of ok.. coz i got 3 user at home.. all use internet.. and i download quite a bit

Maxis Wireless Broadband really sucks hell alot!!
I can’t even use MSN to chat!!
Say no to Maxis Wireless Broadband!! They cheat people and they scam!!!
Maxis Wireless Broadband go to HELL!!

Ladies and gentlemen,

I hear your woes. I hear your frustrations. I will not go about my stories and how shitty our services are (because I rather not start typing my banters that’s equivalent of LOTR books) but I offer a solution. DO NOT waste your anger in emails or calls to Call Centre. I suggest you find the email address of those certain companies CEO, COO or any head honco bombard them with your complaint emails, just make sure it’s written professionally don’t send out childish hate mails to them but actually state your grief. My mail was sent to TMNet’s CEO, I stated that my connection was very slow and always had interruptions and added that TMNEt haven’t put up with what they promised to me. Putting fuel to the fire I cynically added that how does this go with the PM’s intention of making Lembah Klang as the new Cyber Corridor when TMNEt have the professionalism of a 12 year old? Guess what? The next day after sending that mail I got a very courteous (very surprising indeed on how they treat me on the phone) and super helpful call from their support. I guess that you don’t need to scream to get what you want, you just need to send that dreaded mail to the right people. Try it. Find the board of directors’ emails and bombard them with your question, just make sure make it very professional, technical and if you can remind them of their words and promises in their advertisements.