Comments on: Maxis Broadband vs. TMnet’s Narrowband

By: kura sesat

kura sesat — Thu, 25 Feb 2010 16:48:19 +0000

true berukband so damm stupid liar say unlimitid pergh!! how come they say unlimited? don t use maxis or celcom it really bad i hope goverment can take serius action to CEO berukband cekik darah~!!!

By: TheBoom

TheBoom — Fri, 30 Oct 2009 16:47:19 +0000

From what i’ve read… didnt need to chk other sites for customers’ review on Maxis BB or from any other telcos here in Malaysia. There’s no need to pass off technical knowledge to the consumers here. Basically, consumers should know what the terms and conditions of each telcos service contract apply to them.
1. Know of the usage limit per mth based on your package. E.g. 3GB per mth. Go over that, Maxis has the right to de-throttle (reduce) your speed for that mth. You want higher limit, apply higher package.
2. Chk your coverage at your location from Maxis itself before you first apply. If you are a maxis subscriber, chk with the cust service through your hphone. Else, there are many ways to reach maxis. Chk the paper or ask friends for help to reach the nearest Maxis centre and ask about your area. If it’s said as ‘average speed’ don’t expect consistent high speed obviously.
3. Be aware of the 7 days refund policy. They will hassle you if you return after the week you applied. Why? Simply because the policy is already stated in your terms and conditions that you signed up for. You ask me, that’s not Maxis’s fault that you hv failed to return within the stipulated period and ask for a refund. Fact, they have the right to consider you under a basic 1 year contract already and proceed to bill you per mth accordingly if you fail to return for a refund within the 7 days.
3. About the refund process, if returned within 7 days your deposit of rm100 (If i’m not wrong it applies for all BB packages) will only be returned through mailed cheque after given a rest period of about 1-2 mths. No COD immediately on return. Why? Simply coz you don’t swindle or play a con on them and start applying new package immediately. That’s their financial security methods. (But let me tell you about their methods later…. HEEEEE HEEEEEEEEEE! You’ll laugh and be envious too of me…maybe.)
4. Uhhhhm…what else……eh? …Ok, bout learning how much you actually hv used per mth! If you requested paper bill, they mail it to u. Else, via email or login into maxis.com.my and chk. (Ohhhhh maaaan, … wait till i get to the end about methods not thoroughly thought of!) As a former 7 days user and now renting the modem from someone known to me, i’ve at first asked that i receive email billing when i applied. So, i don’t know if details of mthly usage are splurged in paper bill. Heck, i cant even remember if email billing had that detail, come to think of it! Anyways, we bash bout dat shortly later. What else…..?
5. Oh yeeeeaaah….. 1 yr contract termination terms. As you should know, 1 yr means 1 YEAR! At least. If you get sick with the service, u need to kindly pay off the remaining mths usage to Maxis or get axxed with court letter. Meaning, if u use for only 6 mths from date of application and intend 2 terminate ur account, they hv the right to harass u for the remaining mths’ amount total. So if you pay RM88 per mth based, to terminate after only 6 mths, u need 2 pay only RM528! Then, you get back RM100 after
1-2 mths’ time from date of termination. (Or, after 7-8 mths’ time…hmmmm, not sure bout this.)
6. Do we really need to get technical after all??
Yes, we do, folks. At least a wee bit to understand…. the ‘WHY’s! First, you would cry “WWWWWHHYYYYYY MEEEEEEEE???!!!” You cry in such a manner coz you are sick of the speed. That has already been explained…. bout the ‘de-throttle’ thingy? However, there are other factors that affect your speed other than cap limits(Mthly usage). If you hv had good speed at 1st and enjoying the cruise for a while, there are bound to be road bullies waiting 2 block you or stalk you soon. I’m talking bout viruses, trojans, worms, caterpillars…. no, not caterpillars… ad wares, spywares, malwares, tupperwares…. u get what i’m saying. They slow u down. They want 2 stalk u, or want 2 cut you through traffic, stop the traffic, divert the traffic, be a traffic cop…… and plain TRAFFICKING! Simply said, cracklings (top hackies & whatnot) hate the internet being used as a biz tool. They want it only used for communication. So, they want to cut the Corps’ buck a while but who’s victimised 1st? You are!) So, bring on your shields! 1 isnt enuff. Find more 2 cover you almost thorougly. You would want a high speed tank on the highway so nobody can stop or slow u!! Update your shields (Your anti-virus or spy removing tools ler!) not everyday but once in a while. Clear those lil pests away n c if it makes a difference. C if your ‘tank’ smashes through the traffic! But…HEH HEHHHH….. jus when u thought u got the solution…. something… dono wat… hits ur works! Gueeesssssss wat.
7. You are not only being hit by these pesky sources but from Corps’ themselves. Thought bout it? You want proof, i guess. A very simple proof; take this, go into Maxis’s website and then do some searching around for troubleshooting solutions. There’ll be an area about solving email blocks. (Or just right click anywhere outside of the web page but not on flash animes… and go to view source. You will open the web page in html jargon using maybe notepad by default. Scroll down bottom somewhere & u will find something like this:-… ) “if you have a streamyx email, u need to get TM to unblock your f*n’ ass… and stuff… ”
Excuse me? Is Maxis still sucking on TM’s big fat cock?? I mean… after all the time of marketing and shooting rockets sending satellites in space to even serve S.E.A.n market and all …. they hv to still hang under the GLC TM?!!

Ppl, …………… Malaysia won’t go far!
If they do, it’s coz they’re still sucking on big mama’s tits n mama say “I’m gonna do this. Watch mama do this, lil sonny! Later, when you grow an inch taller, you

By: Bad Service

Bad Service — Tue, 27 Oct 2009 14:43:05 +0000

Maxis Broadband is so bad bad bad BAD BAD BAD…
BADDDDDDDDDDDDDDDDDDDDDDDDDD…!!!!!!!!!!!!!!!
Need to Change to Other Broadband..
Maxis worse.. Bad.. Dont use it..!!

By: EDA

EDA — Sat, 24 Oct 2009 10:29:42 +0000

Have been using Maxis for about 7 months already. Really slow, slow…. Really sucks. Regret getting Maxis. Yes, 100% agreed with Maxis customer, July 28, 2008 comment (1 year ago).

“DO NOT SIGN UP FOR MAXIS BROADBAND”

Problems:
1) Very slow .. and very often cannot connect.
2) Be warned! They have a 3GB download limit per month.
3) If you want to terminate your contract within the first year, you have to pay RM200. Shit!

From the comments, can see that there is still no service improvement since 2006.

“DO NOT SIGN UP FOR MAXIS BROADBAND”

By: iRMalaysian

iRMalaysian — Tue, 06 Oct 2009 08:19:26 +0000

Maxis is bullshit. You know what is my download speed? Can’t even pass 10kb/s. Sometimes fast, sometimes can’t even load a page. Sometimes make you really happy, then it will dc. Do you think there are problems like these in other countries? I doubt it.

By: SQLB

SQLB — Mon, 21 Sep 2009 15:26:42 +0000

I FELT CHEATED BY MAXIS WHEN THEY REALLY LIMIT THE P2P USAGE. How is that possible?

By: Ben Nathan

Ben Nathan — Wed, 17 Jun 2009 05:09:58 +0000

THE WORST broadband in Bandar Utama, Petaling Jaya is Maxis Broadband! I subscribe for the
advanced package at 640kbps as advised by their outlet [It's the maximum they can offer]. I’m lucky to get 50kbps anytime I log on! The only consistent thing about Maxis Broadband is their billing and disconnection! I’m one of the lucky few who have NO CHOICE but to subscribe to Maxis because they have a monopoly in the area. No Telekom.. Only Maxis. The pathetic reasoning for their pathetic service is “too many users”, yet they are aggressively promoting and subscribing new users. Their customer service told me to check my internet speed in order for them to address my slow connection and you can only use THEIR speed check. It takes about 6hrs with my speed to download the speed check program. And telling them it takes 6hrs didn’t help either. An ox could have figured that one out? Sheer brilliance on the part of Maxis, I must say! But hey, I don’t blame them it’s a business right? And who are we customers to complain if we get our rear end rammed? The bigger you are, the harder we get it!

By: Mohamed Amminuddin

Mohamed Amminuddin — Fri, 17 Apr 2009 10:17:25 +0000

I have been using Maxis broadband for almost a year. Fisrt when using it. It was Ok. After month by month the connection started reduce. Just imagine from HSDPA 5 bars drop to 1 bar. Sometimes have to change to GPRS when suddenly the connection cut.

When I complaint through email I received a very embrassing stupid Malaysian answer ” Your usage of the connection are over limit”

So is this what I get for a unlimited connection which I have to pay RM138 per month?.