This is an e-mail I’ve received from AirAsia just a moment ago.

Dear Valued Guest,

AirAsia regrets to advise that our flight AK 6083, scheduled to depart from Kota Kinabalu(BKI) to Sibu (SBW) on 26thoctober09 unfortunately has been totaly CANCEL.

Should you require further assistance, or if you have any questions or concerns, please do not hesitate to call center 03-217192222/03-217193333 or log on to our website at www.airasia.com. We appreciate your understanding of our position in this matter and hope your future flights with us will be pleasant and problem free.

Yours sincerely,
AirAsia Bhd

First of all, what a shame on their web notification department. Take a look at their e-mail.

“26thoctober09″ – What is that? Your keyboard’s space bar broken?
“totaly CANCEL.” – Spelling and grammatical error – Should be “totally cancelled.”

So which Ah Beng or Ah Lian were hired to write this e-mail Mr. Tony Fernandez?

I mean, it should have been [b]ON[/b] schedule!!! NOT [b]canceled[/b]! What the heck is going on with AirAsia?

But, this Ah Beng-ish e-mail is the best thing that I could ever wished for, forget that dreaded miserable canceled flight. They actually gave me 3 months advance notice for me to arrange a different way to travel back. Such great service you have AirAsia!

airasia

We appreciate your understanding of our position in this matter and hope your future flights with us will be pleasant and problem free.

Yeah, hope is always no hope at all. Can’t really hope on you, AirAsia! They just tell me that it’s cancelled without even giving me a possible alternative to that.

The itinerary includes a flight from KK to Manila, and from Manila back to KK, and on a connecting flight, I’m supposed to fly back to Sibu on the same day. If that’s so, am I entitled to cancel the whole flight schedule and get a full refund since it’s all under AirAsia?